ChatHelp.ai is an AI-powered tool designed to enhance efficiency and facilitate better engagements in business, work, and studies. Powered by OpenAI models, it provides assistance in various contexts through a chatbot interface.
One of the prominent features is the creation of a custom AI-powered knowledge base, which helps reduce time spent on daily tasks requiring vast amounts of data access.
It accepts data in many formats like PDF, DOCX, CSV, and allows connection with apps like Slack, Gmail, Notion, and Google Documents. Designed to work optimally with numerous file formats and apps, it also supports multiple languages, catering to international customers.
Security and compliance are significant aspects of ChatHelp.ai. Business files are securely hosted on an encrypted cloud, and AI training occurs on encrypted data snippets.
The tool allows for easy integration and customization of AI-powered chat widgets on a business's chosen platforms. These updated widgets can then interact with website visitors in real-time, providing quick, personalized responses.
While AI underpins the majority of operations, there is provision for human intervention in live conversations. Promising 24/7 customer support, quick response times, and capabilities to handle simple & complex customer inquiries, it reduces workload on live customer support agents.
The software also enables the possibility of automatic lead captures, thereby streamlining the sales process. The tool offers versatility as it can be used in various departments of a business where data is key.
