FeedLens is an AI-powered App Review Management platform designed for teams that prioritize customer feedback. The platform extracts critical insights from numerous app reviews and is capable of providing automatic and contextually relevant responses to these reviews.
The tool allows for essential app review summaries of any listed competitors. It also integrates with standard ticketing tools like Freshdesk and Slack to streamline workflow.With the ability to analyze app feedback, the tool offers a summary of the entire user feedback within minutes, keeping the team updated on user's needs.
FeedLens also harnesses AI to engage with each review, ensuring user satisfaction with quick and effective responses. The AI-powered chatbot can be custom trained on app reviews, enabling developers to get answers to product-related questions from users.Furthermore, FeedLens provides comprehensive review analytics through its pre-built and easy-to-use charts, allowing users to filter, export, and analyze data intuitively.
A range of premium features are offered with various levels of access depending on the plan chosen. These features are designed to suit the needs of independent developers to fast-growing companies.